OGICO is a short-term general insurance company, specialising in international medical insurance for companies, individuals and families residing and employed overseas. In addition, we offer group employee benefits such as life, disability and personal accident cover for companies. OGICO is also able to offer travel insurance.
OGICO was established in Guernsey on 10th April 2017 (registration 63433) and has been authorised and regulated by the Guernsey Financial Services Commission since then (GFSC reference number 2267099). In terms of regulation, Guernsey is highly regarded internationally and clients and brokers can be assured that OGICO complies fully with Guernsey Financial Services Commission regulations.
In addition to this, clients have access to the Channel Islands Financial Ombudsman in the unlikely event that any dispute/complaint cannot be resolved by the Company.
OGICO is wholly owned by Optimum Global Ltd, a UK based business authorised and regulated by the Financial Conduct Authority.
(FCA Reference number 453654)
We are committed to providing an excellent service including how we deal with complaints.
The Underwriters make every endeavour to provide an excellent level of service.
If you wish to make a complaint concerning your policy, you should contact:
Optimum Global Insurance Company Limited
Second Floor, Block A, Lefebvre Court
Lefebvre Street
St Peter Port
Guernsey
GY1 2JP
Tel: +44 (0) 207 917 6247
Email: complaints@optimumglobal.com
On the rare occasion that we are not able to settle your complaint ourselves and you are not satisfied with our final response, you might be eligible to refer your complaint to the Channel Islands Financial Ombudsman at:
Channel Islands Financial Ombudsman
PO Box 114
Jersey
Channel Islands
JE4 9QG
Tel: +44 1534 748 610
International Number: +44 1 534 748 610
Email: enquiries@ci-fo.org
This complaint procedure is without prejudice to your right to take legal proceedings. If the policyholder or Insured Person wishes to make a complaint they can do so at any time.
Optimum Global Insurance Company is committed to offering quality service. We resolve customers’ concerns promptly, independently, and effectively.
© Copyright 2024 – OGICO – All Rights Reserved.